Do you own a care home or group of care homes?

I have worked with HMCS for over 15 years and have found them to have a well-established operation with a strong depth of skill and knowledge. They have run both groups and single assets for myself and my stakeholders. Their ability to take on a large number of homes at short notice is unrivalled in this market. Their team are dedicated and genuinely care about the ensuring the care homes are well run for the benefit of both the staff and residents. They are not afraid to raise difficult and challenging issues with you and bring sensible and pragmatic solutions. I would happily use them for future projects.

Epilepsy Society has worked successfully with Healthcare Management Solutions (HCMS) from January 2014 to February 2015. HCMS carried out an independent review of the Epilepsy Society residential care home services, identifying key issues and proposing solutions. Their hands on approach to managing the residential care homes, improving operational performance and regulatory compliance was invaluable. The HCMS team worked collaboratively with both the Epilepsy Society in house teams and external stakeholders to build trust and confidence. HCMS are to be commended. Sincerely & with very best wishes, Angela.

We have been a client of HCMS for 2 years now, providing us with the equivalent of a professional Regional Manager to oversee and guide the operation of the Home. In that time I have to say they have given us much needed peace of mind, particularly as the regulatory regime has got so much more complex in recent years. Also, for a one-home business like ours it is invaluable to have access to their company resources, such as HR, which we couldn’t possibly afford to run in-house ourselves. I have no hesitation in recommending them to any care home operators who need to put their business on a more stable and professional footing.

Having been in the care sector for over 15 years as a specialised finance broker to the sector and then a decade as an operator, I am king of the cynics, especially when it comes to so called ‘consultants’. Not this time. I would urge operators who are tinkering on the edge of ‘shall I, shan’t I’ in terms of whether to instruct them or not to call me! Tony and his team have a wealth of knowledge born out of years of experience, but the most refreshing thing for me was they just ‘get it’. They know the issues we face and they know the pitfalls and how to avoid them, be it finance related or operational. Normally I would say tread carefully, but for me on this occasion, take some good advice and talk to them. Then you will understand what I am saying.